Platform Membership and Usage Terms

Table of Contents

1. General Terms and Conditions of Sale (GTC)
2. General Terms and Conditions of Use (GTU)
3. Privacy Policy (GDPR)
4. Legal Notice

I. General Terms and Conditions of Sale (GTC) {#cgv}

1. Purpose

These General Terms and Conditions of Sale (hereinafter the "GTC") are intended to define the respective rights and obligations of the service provider and the User in the context of accessing and using the automated quote analysis platform relating to construction or renovation works.

The platform provides technical, administrative, financial and legal analyses, generated automatically, without human intervention, and strictly for informational purposes. The User acknowledges that the platform does not constitute an expert service, an advisory service, or a regulated professional service.

2. Identification of the service provider

WATERPROOF EUROPE rue du Dragon 11 1640 Rhode-Saint-Genèse TVA:BE1017852375 ecv@ecvcheck.com

3. Scope of application

3.1. Scope of application

These general terms and conditions of sale and use (hereinafter the "GTC") govern all contractual relationships between the platform service provider (hereinafter "the service provider") and any person accessing the platform, using it or placing an order through it, whether they are:

• Consumer Clients, within the meaning of article I.1, 2° of the Code de droit économique;
• Professional Clients, within the meaning of article I.1, 1° of the Code de droit économique;
• any use of the platform, whether free or paid, including access, browsing, account creation, use of the features and services offered;
• any order or purchase of digital services or content made via the Apple App Store or Google Play Store or via a Stripe payment.

These GTC are deemed accepted without reservation by any User upon accessing the platform and, where applicable, by any Client upon placing an order.

In the event of a conflict between a provision of these GTC and a mandatory or public policy provision applicable to Consumer Clients, the latter shall prevail, without affecting the validity of the other stipulations.

3.2. Contractual hierarchy

The contractual relationships between the service provider and the User are governed by the following documents, listed in decreasing hierarchical order:

1. The mandatory provisions of applicable law, in particular those of the Code de droit économique relating to consumer protection;
2. Any special conditions potentially applicable to certain specific services, features or offers of the platform;
3. These GTC;
4. The ancillary policies (privacy policy, cookie policy, usage charter, etc.);
5. The general conditions of distribution platforms (App Store, Google Play, Stripe), for aspects relating to their role as technical intermediary or billing agent.

In the event of a conflict between several documents, the document of higher rank shall prevail for the provisions concerned. Lower-ranking documents remain applicable for all other non-incompatible stipulations.

3.3. Electronic acceptance

The User acknowledges that:

• their access, browsing, account creation, platform installation or order validation constitute electronic acceptance of these GTC, having the same legal value as a handwritten signature within the meaning of Belgian law;
• electronic acceptance is evidenced in particular by a click, a digital validation, a checked box or any other equivalent technical process;
• the service provider may retain, in electronic form, proof of this acceptance, which shall be binding between the parties.

The User declares that they have the legal capacity necessary to contract and accept these GTC.

4. Apple and Google Store conditions

Orders placed via the App Store or Google Play are also subject to:

• Apple's general conditions (App Store Terms and Conditions) or
• Google's general conditions (Google Play Terms of Service),

which govern in particular:

• payment terms,
• billing procedures,
• refund conditions,
• platform distribution and availability rules,
• technical or usage restrictions imposed by the platforms.

In the event of a conflict between these GTC and the conditions imposed by Apple or Google for aspects relating to their role as technical intermediary, the platform conditions shall prevail.

However, for the contractual relationships between the service provider and the User (content, services provided, liabilities, warranties, etc.), these GTC remain fully applicable.

4. Description of services

4.1. Nature of the service

The platform makes available to the User an automated quote analysis system for construction or renovation of all or part of buildings covering:

• technical elements,
• administrative elements,
• financial elements,
• legal elements, provided strictly for informational purposes.

The analyses generated by the platform are based on automated data processing and are provided without human intervention, on the basis of information communicated or selected by the User. Their sole purpose is to assist the User in understanding the analysed situation.

The User expressly acknowledges that:

• the results provided by the platform do not constitute professional advice, a diagnosis, or a personalised recommendation;
• the legal elements generated by the platform do not in any case constitute legal advice, within the meaning of the regulations applicable to regulated legal professions;
• it is their responsibility to verify the accuracy, relevance and currency of the information obtained, and, where applicable, to seek the opinion of a qualified professional (lawyer, chartered accountant, technical adviser, etc.) before making any decision.

The service provider cannot be held liable for any misinterpretation or inappropriate use of the automated analyses, nor for the consequences arising from decisions taken on the basis thereof.

4.2. Absence of intellectual service

The service provider acts exclusively as a provider of an automated software solution. As such, the service provider provides no intellectual service, nor any service comparable to professional expertise. The User expressly acknowledges that the service provider performs in particular:

• no technical expertise;
• no human verification of data, documents or information entered into the platform;
• no personalised analysis taking into account the User's particular situation;
• no specialised legal interpretation of the information processed or generated;
• no imposed recommendations, suggestions or guidance regarding decisions to be taken;
• no compliance validation against a standard, regulation or legal requirement;
• no binding estimate as to price, value or cost;
• no specialised assessment of quality, performance or relevance;
• no specialised assessment of risks, whether technical, financial, legal or otherwise.

The results provided by the platform are generated in an automated manner, on the basis of data entered by the User, and do not constitute professional advice, counsel, or expertise within the meaning of the regulations applicable to regulated professions (in particular legal, technical or financial professions).

The User remains solely responsible for the interpretation, use and verification of information obtained via the platform, as well as for decisions taken on that basis. It is their responsibility, where applicable, to seek the opinion of a qualified professional.

4.3. Absence of reliability guarantee

The analyses generated by the platform result from automated processing of data provided by the User. By the very nature of this processing, the User acknowledges and accepts that these analyses may contain, in particular:

• errors,
• omissions,
• approximations,
• inconsistencies,
• biases,
• erroneous interpretations.

The service provider does not guarantee the accuracy, completeness, reliability or relevance of the analyses, results or information generated by the platform. These are provided purely for indicative purposes and do not in any case constitute expertise, professional advice or a recommendation.

The User remains solely responsible for verifying, interpreting and using the analyses provided, as well as for decisions taken on the basis thereof. The service provider cannot be held liable for direct or indirect consequences resulting from the use, interpretation or reliance placed on the automated analyses.

5. Prices and payment

• Prices inclusive of tax (B2C) and exclusive of tax (B2B).
• Payment via App Store, Google Play or Stripe.
• No refund after execution of the digital service (art. VI.53, 13° CDE).
• For Professional Clients:
  • late payment interest,
  • lump-sum indemnity, in accordance with the law of 2 August 2002.

6. Right of withdrawal (B2C)

Proof of consent — Electronic acceptance of these GTC/GTU/Privacy Policy is evidenced by a timestamp and the retention of acceptance logs for three years. The User acknowledges that acceptance by click or an unchecked checkbox constitutes an electronic signature.

Right of withdrawal — For Consumers, in accordance with article VI.53, 13° of the Code de droit économique, the right of withdrawal is excluded when the performance of digital content or a digital service not supplied on a tangible medium has begun before the expiry of the statutory period, provided that: (i) the consumer has given their express consent to immediate performance; (ii) the consumer has expressly acknowledged that they lose their right of withdrawal. This information is presented clearly and separately before order validation and the consent checkbox is not pre-ticked.

By validating the order and giving their explicit consent to the immediate performance of the digital service, the Consumer expressly acknowledges:

1. that the service begins immediately after order confirmation;
2. that they irrevocably waive their right of withdrawal;
3. that no refund may be demanded once performance has begun.

This waiver applies in particular to any immediate access to features, digital content, automated analyses or services provided via the platform.

7. User obligations

The User undertakes to use the platform in accordance with applicable laws and regulations, as well as these GTC. As such, the User prohibits any abusive, fraudulent or misappropriated use of the platform. In particular, the User undertakes to:

• provide only authentic, complete, accurate and legible quotes, and to transmit only documents for which they legitimately hold the rights or authorisation of use;
• not transmit unlawful, falsified, counterfeit or fraudulently obtained documents, nor any content likely to infringe the rights of third parties or public order;
• not divert the platform from its purpose, nor attempt to alter its operation, performance or integrity;
• not circumvent, neutralise, alter or attempt to circumvent the security, protection, control or limitation systems put in place by the service provider;
• not use the platform for competitive purposes, in particular to analyse, reproduce, disassemble, reverse-engineer or exploit the features, methods, data or results of the platform as part of a competing activity, whether direct or indirect.

The User remains solely responsible for the documents, data and content they transmit via the platform. The service provider reserves the right to suspend or terminate the access of any User contravening the obligations set out in this clause, without prejudice to any action for damages that the service provider may undertake.

8. Liability disclaimer

8.1. The provider

The service provider provides the platform as well as the analyses, results and information generated on an "as-is" basis, without any guarantee, express or implied, of any kind whatsoever. To the fullest extent permitted by applicable law, the User expressly acknowledges that the service provider in no way guarantees:

• the accuracy, completeness, reliability or relevance of the analyses produced by the platform;
• the compliance of quotes, documents or data transmitted with applicable legal, regulatory, technical or administrative standards;
• the quality, competence, availability, reliability or solvency of any providers that may be mentioned or identified by the platform;
• the consistency, truthfulness or accuracy of data provided by the User or by third parties;
• the absence of errors, anomalies, failures, bugs, security vulnerabilities or interruptions in the operation of the platform;
• the continuous, uninterrupted or incident-free availability of the service, in particular in the event of maintenance, updating, overloading or technical malfunction;
• the compatibility of the platform with the devices, operating systems, configurations, software or networks used by the User;
• the absolute security of transmissions, data exchanges or electronic communications, these carrying inherent risks associated with any digital transmission.

The analyses, results and information provided by the platform are delivered "as is", without any guarantee of suitability for a particular need, without any guarantee of performance, and without any implied warranty, in particular of merchantability, conformity or fitness for a specific purpose.

The User remains solely responsible for the interpretation, use and verification of information obtained via the platform, as well as for decisions taken on that basis. The service provider cannot be held liable for direct or indirect consequences resulting from the use of the analyses or information generated.

8.2. Algorithmic liability

The User acknowledges that the analyses generated by the platform result from entirely automated processing of the data they provide. These analyses may, inherently to any algorithmic system, contain errors, omissions, approximations, inconsistencies or erroneous interpretations.

As a consequence, the service provider disclaims all liability related to the operation of the algorithm, its technical limitations, any possible biases or any consequences arising from the results produced automatically.

8.3. Liability in case of misuse

The service provider cannot in any case be held liable for damages, losses or harm resulting from:

• misappropriated, abusive, fraudulent or non-compliant use of the platform;
• the transmission of illegible, incomplete, inaccurate, falsified or irregularly obtained documents;
• the use of the platform for competitive purposes, comparative analysis, reverse engineering, disassembly or reproduction of its features, methods or results.

Any non-compliant use releases the service provider from all liability.

8.4. B2B liability

For Professional Clients, the liability of the service provider, whatever its cause or nature, is strictly limited to the total amount actually paid by the Client for use of the platform during the preceding twelve months.

No compensation for indirect, intangible or consequential damages (such as loss of turnover, loss of data, loss of opportunity, damage to reputation, etc.) may be claimed.

8.5. B2C liability

For Consumer Clients, the liability of the service provider may only be engaged in the event of proven fault and for direct and foreseeable damages resulting from that fault. Indirect, intangible or unforeseeable damages are excluded, except in the event of gross or wilful misconduct by the service provider. The provisions limiting liability do not affect the mandatory rights recognised by consumer law.

8.6. Waiver of recourse

The User irrevocably waives all recourse, claims or actions based on:

• an analytical error;
• an omission in the results generated;
• a failure to detect a risk, irregularity or non-compliance;
• an erroneous or approximate interpretation of data;
• any consequence arising from the automated nature of the processing.

This waiver applies without prejudice to the mandatory rights recognised to Consumer Clients.

9. Force majeure

The following are considered to be force majeure events or circumstances reasonably beyond the control of the service provider, in particular:

• cyberattacks, intrusions, malicious acts or breaches of IT security;
• server failures, hosting failures or technical infrastructure interruptions;
• unavailability, failure or limitation of third-party APIs or external services required for the operation of the platform;
• natural disasters, such as floods, storms, fires, earthquakes or similar events;
• industrial disputes, strikes, lock-outs or disruptions affecting essential services;
• administrative decisions, injunctions, restrictions, legal or regulatory obligations imposed by a public authority.

In the event of force majeure, the service provider is released from all liability for the non-performance or improper performance of its obligations, without the User being able to claim any compensation whatsoever.

10. Modification, suspension, interruption or maintenance of the service

The service provider reserves the right, at any time and without prior notice, to modify, suspend, limit or interrupt access to all or part of the platform, in particular in the event of maintenance, updating, evolution of features, technical modification, cessation of activity or for any other legitimate reason.

These interventions may result in temporary or permanent unavailability of the platform, without the service provider's liability being engaged in this regard.

The User acknowledges that these operations cannot give rise to any compensation, indemnity or refund, of whatever nature, extent or duration.

11. Applicable law

Belgian law applies to these GTC.

II. General Terms and Conditions of Use (GTU) {#cgu}

1. Purpose

These General Terms and Conditions of Use (hereinafter the "GTU") are intended to legally govern access to and use of the automated quote analysis platform (hereinafter "the platform"), published by the service provider identified in the Legal Notice.

The GTU constitute a legally binding contract between the service provider and the User. Any use of the platform constitutes full, complete and irrevocable acceptance of the GTU.

2. Access to the platform

2.1. Account creation

Access to the platform requires the prior creation of a User account. Registration is strictly reserved for legally capable natural persons and legal entities with valid registration with the competent authorities. Upon such creation, the User undertakes to provide accurate, complete, sincere and up-to-date information, and to update it without delay in the event of any change. The service provider reserves the right to refuse or delete any account containing manifestly inaccurate or fraudulent information.

The user must provide a valid email address enabling the platform to verify and obtain confirmation of registration for the services.

Only one registration is allowed per natural or legal person.

The user receives a personal identifier which is completed by a password giving access to a personal area.

The identifier and password can be changed online by the user in their personal area. The user undertakes never to provide these details, and in particular the password, to a third party.

2.2. Acceptance of contractual documents

Access to and use of the platform are conditional upon the User's prior and unconditional acceptance of:

• the General Terms and Conditions of Sale (GTC),
• the General Terms and Conditions of Use (GTU),
• the Privacy Policy.

Electronic acceptance of these documents has the same legal value as a handwritten signature.

2.3. Suspension or deletion of account

The service provider reserves the right to suspend or delete, without prior notice or compensation, any User account in the event of:

• violation of the GTC, GTU or any contractual obligation;
• abusive, fraudulent or misappropriated use of the platform;
• attempt to circumvent security measures or unauthorised access;
• transmission of unlawful, falsified, counterfeit or irregularly obtained documents.

This measure may be taken on a provisional or permanent basis, without prejudice to any legal action.

3. Authorised use

The User undertakes to use the platform:

• exclusively to analyse real quotes, for which they are legitimately the holder or for which they have authorisation;
• in compliance with laws, regulations and the rights of third parties;
• without diverting the platform from its purpose or altering its operation.

It is strictly prohibited for the User to:

• circumvent, neutralise or attempt to circumvent security measures;
• attempt to access the source code, algorithms or internal components of the platform;
• use the platform for competitive purposes, comparative analysis or reverse engineering;
• train a model, algorithm or third-party system using the results provided by the platform;
• analyse confidential documents belonging to third parties without express authorisation.

Any violation exposes the User to immediate suspension or termination of their account.

4. Intellectual property

All content, graphic elements, texts, logos, brands, algorithms, interfaces, databases, software architectures and features of the platform are protected by copyright, database rights, trademark rights and, more broadly, by all applicable intellectual property rights.

Any reproduction, representation, extraction, modification, adaptation, distribution or exploitation, in whole or in part, not expressly authorised, is strictly prohibited and constitutes an infringement engaging the civil and criminal liability of its author.

5. User content

5.1. Guarantees

The User guarantees:

• that they hold the necessary rights over the documents they transmit via the platform;
• that the documents transmitted do not infringe any third-party rights (copyright, trade secrets, personal data, etc.);
• that the documents do not contain any unlawful, fraudulent, falsified or public-order-contrary data.

5.2. Liability

The User remains solely responsible for the content they transmit. The service provider disclaims all liability as to the nature, lawfulness, accuracy or conformity of the documents provided by the User.

6. Security

It is prohibited to introduce into the platform:

• viruses, Trojan horses, malware, scripts or any other harmful code;
• any action intended to disrupt, alter or interrupt the normal operation of the service.

The service provider implements reasonable security measures, but cannot guarantee absolute security of transmissions or data storage, given the inherent risks associated with any electronic communication.

The service provider implements appropriate technical and organisational measures to ensure data security. Any recourse to a sub-processor shall be subject to a written contract compliant with the GDPR, specifying the purposes, security measures and confidentiality obligations.

In the event of a personal data breach likely to give rise to a risk to the rights and freedoms of individuals, the provider shall notify the competent supervisory authority within 72 hours and inform the data subjects when the breach is likely to give rise to a high risk.

7. Non-warranty and liability clauses

The limitations, exclusions and liability rules set out in the GTC apply in their entirety to these GTU.

The service provider in particular does not guarantee:

• the continuous, uninterrupted or incident-free availability of the platform;
• the total absence of bugs, errors, anomalies or failures;
• the compatibility of the platform with the User's devices, systems or configurations;
• the accuracy, reliability or relevance of automatically generated analyses.

8. Suspension / Termination

The service provider may suspend or terminate the User's access to the platform, without prior notice or compensation, in the event of:

• violation of these GTU or the GTC;
• abusive, fraudulent or misappropriated use;
• proven or potential risk to the security, integrity or stability of the system.

This measure may be taken on a provisional or permanent basis.

9. Applicable law

Belgian law applies to these GTU.

III. Privacy Policy (GDPR) {#rgpd}

1. Data controller

The controller of personal data, within the meaning of Regulation (EU) 2016/679 of 27 April 2016 (hereinafter "GDPR") and the Belgian law of 30 juillet 2018 relative à la protection des personnes physiques à l'égard des traitements de données à caractère personnel, is the service provider.

The Data Controller declares that it implements all necessary technical and organisational measures to ensure processing that complies with applicable legal and regulatory requirements.

2. Data collected

In the context of the use of the platform, the service provider may collect and process the following categories of data:

• Identification data: surname, first name, email address, account identifier, profile information.
• Connection and technical data: IP address, device type, operating system, technical identifiers, connection logs, diagnostic data.
• Documents transmitted by the User: quotes, attachments, textual or visual content included in the documents.
• Payment data: information transmitted exclusively by the App Store, Google Play or Stripe platforms (the service provider stores no banking data).
• Usage data: interactions with the platform, frequency of use, user journey, features consulted or used.

These data may be collected directly from the User or automatically during the use of the platform.

3. Purposes of processing

Personal data are processed for the following purposes:

• Provision and performance of the service: automated analysis of quotes and operation of platform features.
• User account management: creation, administration, securing and monitoring of the account.
• Support and assistance: processing requests, responding to technical or functional enquiries.
• Continuous improvement of the platform: statistical analyses, performance optimisation, detection and correction of anomalies.
• IT security: prevention of intrusions, detection of fraudulent behaviour, incident management.
• Compliance with legal obligations: accounting, tax, billing and retention obligations.
• Dispute management: defence of the service provider's rights in the event of litigation.

4. Legal bases for processing

Processing is based on the following legal bases:

• Performance of contract (article 6.1.b GDPR): use of the platform and provision of services.
• Consent (article 6.1.a GDPR): installation of non-essential cookies, activation of certain optional features.
• Legitimate interest (article 6.1.f GDPR): service improvement, security, fraud prevention, technical optimisation.
• Legal obligation (article 6.1.c GDPR): billing, accounting obligations, legally required retention.

5. Recipients of data

Personal data may be communicated, to the strictly necessary extent, to the following recipients:

• The platform host and technical service providers involved in maintenance or operation.
• Payment service providers (App Store, Google Play, Stripe), acting as separate data controllers.
• Professional advisers (lawyers, chartered accountants), where this proves necessary for the management of the contractual relationship or a dispute.
• Administrative or judicial authorities, where the law requires such communication.

No commercial transfer, assignment or resale of data to third parties is carried out.

6. Transfers outside the European Union

In the event of a transfer of data to a country outside the European Union, the service provider guarantees that this is governed by the safeguards provided by the GDPR or any other provision in this matter.

The service provider undertakes to proceed with a transfer outside the EU only if an adequate level of protection is ensured.

7. Retention periods

| Purpose | Data concerned | Legal basis | Duration | |---|---|---|---| | Service provision and analyses | Identifiers, documents transmitted, usage data | Performance of contract | Documents transmitted: 5 years; Logs: 12 months | | Account management and authentication | Identifiers, email, connection logs | Performance of contract | 3 years after account deletion | | Billing via App Store / Google Play / Stripe | Transaction data (not stored by us) | Performance of contract | In accordance with store rules | | Support and assistance | Contact data, exchanges | Performance / legitimate interest | 2 years after case closure | | Product improvement and research | Pseudonymised usage data | Legitimate interest / consent if not pseudonymised | Pseudonymised: 24 months |

At the end of these periods, data are deleted or anonymised.

8. Rights of data subjects

In accordance with the GDPR, the User has the following rights:

• Right of access: obtain confirmation of processing and a copy of the data.
• Right of rectification: correct or complete inaccurate or incomplete data.
• Right to erasure: request the deletion of data in the cases provided by the GDPR.
• Right to restriction: obtain the temporary suspension of processing.
• Right to object: object to certain processing based on legitimate interest.
• Right to data portability: receive data in a structured, commonly used and machine-readable format.
• Right to withdraw consent at any time, without affecting the lawfulness of prior processing.
• Right to lodge a complaint with the Autorité de Protection des Données (APD).

9. Automated decisions and right to review

The platform relies on automated processing and algorithms to produce analyses and suggestions. Where a result is based exclusively on automated processing and is likely to produce legal effects concerning the User or significantly affect their situation, they are informed in a clear and comprehensible manner.

The User may, upon simple request, obtain:

• an explanation of the significant logic implemented;
• information on the main probable consequences of this processing for them;
• the possibility of obtaining human intervention, of presenting their point of view and of contesting the decision.

The provider shall implement a human review procedure and communicate the conclusions of this review to the User within a reasonable timeframe.

10. Data security

The service provider implements appropriate technical and organisational measures in order to guarantee a level of security appropriate to the risks, in particular:

• data encryption,
• strict access control,
• regular backups,
• access monitoring and anomaly detection,
• intrusion and attack prevention measures.

The service provider recalls that no security measure offers absolute protection.

11. Cookies

The platform may use the following categories of cookies:

• Essential cookies: necessary for the operation of the platform and the provision of the service.
• Statistical cookies: audience measurement, usage analyses, service improvement.
• Marketing cookies: subject to the User's prior consent.

The User may manage their preferences via the settings of their device or operating system.

12. Policy modifications

The service provider reserves the right to modify this Privacy Policy at any time. Any substantial modification shall be brought to the User's attention via the platform or by email.

13. Contact

For any question relating to data protection or the exercise of your rights, please contact the service provider via the platform.

IV. Legal Notice {#mentions-legales}

These legal notices are established in accordance with Belgian law, and in particular the provisions of the Code de droit économique, as well as the rules applicable to information society services.

1. Publisher of the platform

The platform is published by the service provider, société de droit belge sous forme de SRL.

The service provider is responsible for the design, development, maintenance, management and provision of the platform. It is also responsible for the publication of content distributed via the platform.

2. Hosting

The platform is hosted by:

• Host: Hetzner Online GmbH
• Address: Industriestr. 25, 91710 Gunzenhausen, Germany
• Website: www.hetzner.com

The host is responsible for providing technical infrastructures, secure data storage and platform availability, in accordance with its legal and contractual obligations.

3. Intellectual property

All elements composing the platform, in particular:

• texts,
• logos,
• brands,
• graphics and visual elements,
• interfaces and ergonomic elements,
• algorithms and software features,
• databases,
• content automatically generated by the platform,

are protected by the provisions of Book XI of the Code de droit économique relating to intellectual property.

As such:

• any reproduction, representation, adaptation, modification, translation, distribution or exploitation, in whole or in part, of any of these elements, without prior written authorisation from the service provider, is strictly prohibited;
• any unauthorised use may engage the civil and/or criminal liability of its author.

The User undertakes to respect all intellectual property rights attached to the platform and not to infringe, directly or indirectly, the rights of the service provider or its partners.

4. Liability

The service provider implements reasonable means to ensure the proper operation and accessibility of the platform. However, its liability cannot be engaged in the following cases:

• temporary interruptions of access, whether due to maintenance, updating or a technical incident;
• direct or indirect damages resulting from the use of or inability to use the platform;
• errors, omissions or inaccuracies in the analyses or results generated automatically by the platform;
• content, documents or information transmitted by Users, for which they remain solely responsible.

The applicable liability limitations and exclusions are detailed in the General Terms and Conditions of Use (GTU) and the General Terms and Conditions of Sale (GTC), to which express reference is made.

5. Personal data

The processing of personal data carried out via the platform is governed by the Privacy Policy, compliant with the GDPR and the Belgian law of 30 juillet 2018. This Policy is accessible in this document or directly from the platform.

6. Contact

For any question relating to the platform, its use or these legal notices, the User may contact the service provider via the platform.

7. Applicable law and dispute resolution

Both the general terms and conditions of sale and the general terms and conditions of use are subject to and interpreted in accordance with Belgian law. Any dispute relating to the validity, interpretation or performance of these conditions falls within the exclusive jurisdiction of Belgian courts and tribunals, and more specifically the courts of the arrondissement du Brabant Wallon.